Frequently Asked Questions
Welcome to our FAQ Page! Please email us at Support@DeVransyApparel.com if you have questions that aren't listed here. We would be happy to assist you with any questions or concerns. Thank you for supporting us!
Order Production & Fulfillment
Please keep in mind that ALL of our products are handmade. Our production time for every order takes approximately 3-5 business days. Production time is the amount of days it takes to hand make every product.
We accept Visa, Mastercard, American Express Debit and Credit Cards, Paypal, Apple Pay, Google Pay, and AfterPay!
Returns & Refunds
Our products are handmade for each order, so as of now, we do not accept any returns or issue any refunds. If there's an issue with your order, please email us at Support@DeVransyApparel.com. We would be happy to assist you!
We offer standard, premium, and express shipping.
As of now, Standard Shipping is FREE for domestic orders only and delivery time is 7-10 business days.
Premium shipping is $7-14 for all U.S and international orders and delivery time is 4-7 business days.
Express shipping is for all U.S and international orders and pricing is based on weight and the number of products. The delivery time is 3-5 business days.
After the 3-5 business days production time frame, your order will be shipped immediately.
Yes, De Vransy Apparel ships to the following countries:
Australia, Austria, Belgium, Canada, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Latvia, Luxembourg, Malaysia, Macau, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, and United Kingdom.
We also ship to American Samoa, Guam, Puerto Rico, Northern Mariana Islands, and the Virgin Islands. Please allow 30+ business days for these locations.
We offer international shipping through Premium and Express shipping. Premium shipping is $7-14 and delivery time is 4-7 business days. Express shipping pricing is based on weight and the number of products. Delivery time is 3-5 business days.
De Vransy Apparel is not responsible for any customs, taxes, or any other additional charges made for any international orders. The receiving party must cover any custom or taxes made at the time of delivery.